TOEFL
 Computer-based Testing (CBT)/Paper-based Testing (PBT)

What Is TOEFL?
The Test of English as a Foreign Language (TOEFL) measures the ability of nonnative speakers to use and understand English.The computer-based TOEFL test measures English language proficiency in the following areas:

  • Listening
  • Structure
  • Reading
  • Writing

    The paper-based TOEFL test measures 

  • Listening Comprehension
  • Structure and Written Expression
  • Reading Comprehension.

    Why Take TOEFL?
    Most people take the TOEFL test as a requirement for admission into colleges and universities where instruction is in English. In addition, many government, licensing,  certification agencies, and exchange and scholarship programs use TOEFL scores to evaluate the English proficiency of people for whom English is not their native language.

    Who Should Take TOEFL?
    Nonnative English speakers at the 11th-grade level or above should take the TOEFL test to provide evidence of their English proficiency before beginning academic work. The test content is considered too difficult for students below 11th grade.Many institutions report that they frequently do not require TOEFL test scores of certain kinds of international applicants. These include 

  • nonnative speakers who hold degrees or diplomas from postsecondary institutions in English-speaking countries (e.g., the United States, Canada, England, Ireland, Australia, New Zealand)
  • nonnative speakers who have successfully completed at least a two-year course of study in which English was the language of instruction
  • transfer students from institutions in the United States or Canada whose academic course work was favorably evaluated in relation to its demands and duration
  • nonnative speakers who have taken the TOEFL test within the past two years
  • nonnative speakers who have successfully pursued academic work at schools where English was the language of instruction in an English-speaking country for a specified period, generally two years.

    Where Can People Take the Test?
    The computer-based TOEFL test is generally offered continuously, in most regions of the world, at

    • institutional locations, such as colleges and universities
    • testing centers operated by Prometric, a division of Thomson Learning.

    In areas where access to computer-based testing is limited, a paper-based version of the test is administered on specific dates. The paper-based TOEFL test is generally offered at institutional locations such as colleges and universities. 

    Who Accepts TOEFL?
    More than 5,000 colleges, universities, and licensing agencies in 90 countries accept TOEFL scores.

    Testing and Service Fees

  • Test or Service Fees as of July 1, 2005
    TOEFL Computer-Based Test (CBT) US$140 (includes 1 examinee score record and 4 score recipients)
    TOEFL Paper-Based Test (PBT) US$140 (includes 1 examinee score record and 4 score recipients)
    Additional Score Report Requests US$17 (per recipient)
    Rescheduling Fee (CBT only) US$40
    Essay/TWE Rescore US$50
    TOEFL Paper Answer Sheet Rescore US$25
    Reinstatement of Canceled Scores (CBT only) US$20
    Fee for Returned Check or Declined Credit Card US$20

    Fees are subject to change without notice. Taxes will be added where applicable. In Canada, add GST/HST (Reg. # 131414468RT), QST (Reg. # 1087967545). It is not necessary to include VAT for TOEFL fees and services at this time.


    Preferred Forms of Payment

    • Credit card (required for online registration) American Express, Discover, JCB, MasterCard, or VISA credit cards
    • CBT voucher
    • Money order
    • International money order
    • Authorization voucher
    • Bank draft (internationally)
    • UNESCO coupons (internationally)
    • Western Union Quick Paysmwhen completing the form, use the following under Pay To: Company Name: Educational Testing Service; Company Code: TOEFLPROGRAM NJ; Country: U.S.A.

    Acceptable Currencies Because of the conversion to the Euro and recent changes in banking policies, ETS no longer accepts payment in certain currencies. Payments at the prevailing rate of the U.S. dollar may be remitted in the following currencies only:

  • Acceptable Currencies
    Australian Dollar Japanese Yen
    British Pound New Zealand Dollar
    Canadian Dollar Norwegian Kroner
    Danish Kroner Singapore Dollar
    Euro Swedish Kroner
    Hong Kong Dollar Swiss Franc
    Payments made in the currencies listed above must be made at the Telegraphic Transfer Selling (TTS) exchange rate of the U.S. dollar equivalent. Checks, money orders, or Eurochecks payable in these currencies must be drawn on a bank in the same country as the currency. For example, a check written in Australian dollars must be drawn on a bank in Australia. Individuals in other countries must submit payment in U.S. dollars by credit card or by using one of the acceptable currencies. Refunds, if necessary, will be made in U.S. dollars.  Services may be withheld for nonpayment of fees.  You must submit payment in U.S. dollars, by credit card, or by using one of the acceptable currencies. Payments submitted in currencies other than those listed above will not be accepted and will be returned to you.Payment Policies

    All test payments must:

    • be paid in full
    • be dated within 90 days of the date of receipt at ETS or the Regional Registration Center (RRC)
    • have the correct numeric and written dollar amount
    • have appropriate signature(s).

    The following guidelines also apply:

    • Post-dated checks are not acceptable.
    • Bank drafts, money orders, checks, and Eurochecks in U.S. dollars must be drawn on a bank in the U.S. and made payable to ETS/TOEFL.
    • The bank name and its address should be preprinted on the face of the check.
    • Checks in Canadian dollars must be drawn on a bank in Canada at the prevailing rate of the U.S. dollar plus Goods and Services Tax (GST)/Harmonized Sales Tax (HST) and Quebec Sales Tax (QST) (if applicable).
    • By sending your check, you are authorizing ETS at its discretion to make a one-time electronic debit from your account for the amount of your check. No additional amount will be added. If you do not have sufficient funds in your account, an additional US$20 service fee will be debited electronically from your account. This process applies to domestic checks only (in U.S. dollars).

    If you do not submit the correct fee, your registration or request for service will be returned. Scores will not be released if a payment is returned for any reason.

    Refund Procedures:
    A partial refund of US$65 is available if you

    • cancel your CBT appointment no later than three full days before your appointment (not including the day of the test or the day of your request)
    • return an unused CBT Voucher
    • return an unused paper-based test admission ticket

    CBT credit card paymentsIf you cancel your appointment no later than three full days before your appointment (not including the day of the test or the day of your request), a partial refund will be applied automatically to your credit card approximately 7-10 days after your canceled test date.

    CBT payments by check, CBT vouchers, and unused paper-based test admission tickets

    • Complete the Refund Request Form
    • Mail the form to:

    TOEFL Services
    Educational Testing Service
    P.O. Box 6151
    Princeton, NJ 08541-6151, U.S.

    • If you have a CBT voucher or unused paper-based test admission ticket, return it with the completed request form
    • Your Refund Request Form (and voucher or admission ticket) must be received within 60 days after your canceled appointment, voucher expiration date, or paper-based test date.
    • Refunds will be in U.S. dollars. If original payment was drawn on a U.S. bank, please allow 8 weeks for your refund to be processed. If original payment was made in non-U.S. funds drawn on a bank outside the U.S., allow 12 weeks for your refund to be processed.

    How to Register for the Computer-Based Test

    Register Online
    For fastest and most convenient service, register online.

    • 24 hours a day, 7 days a week
    • No expensive phone calls or waiting on hold
    • Instant e-mail confirmation

    By Phone
    You must call at least three business days before the test date, not including the day you call and the test day. Valid credit card required.

    Testing Location Phone
    United States, Canada, or U.S. Territories* 1-800-GO-TOEFL (1-800-468-6335),
    Outside the United States, Canada, or U.S. Territories* Call your TOEFL CBT Regional Registration Center (RRC)
    If you live outside the U.S. and want to test in the United States 1-443-751-4862
    TTY 1-800-529-3590

    When registering by phone, you are given a

    • registration number, which you should write down because you must bring it to the test center on the test day.
    • test date
    • reporting time
    • test center address.

    By Mail or Fax

    If you are testing outside the United States, Canada, or U.S. Territories, you can register by mail or fax by completing the International Test Scheduling Form in the Bulletin (PDF).

    • Mail or fax it to the RRC that services the country where you plan to test at least three weeks prior to your first choice test date.
    • You will be assigned a test date, time, and location based on the information you provide.  An appointment confirmation number, test date, reporting time, test center location, and instructions about identification documents you must bring to the center will be faxed, mailed, or e-mailed to you.
    • If no appointments are available, you will be assigned to a date as close as possible to your choices.  If your assigned test date does not meet your needs, contact the RRC within 24 hours of receipt of your appointment confirmation.
    • If you do not receive an appointment confirmation at least three business days prior to your first choice test date, contact the RRC to confirm your appointment status.
    • If you miss your appointment, you will forfeit your test fee.

    By Voucher

    If you do not have a credit card or you do not want to give your credit card number over the phone

    • Complete the CBT Voucher Request Form in the Bulletin (PDF).
    • Mail the form and payment to ETS-CBT, PO Box 371859, Pittsburgh, PA 15250-7859, or use the envelope in the Bulletin.
    • In two to four weeks, you will receive a voucher.
    • Call one of the telephone numbers above and use the 16-digit voucher number to schedule an appointment. Do not call before you receive your voucher.
    • If you do not receive your CBT voucher, or if you have lost it, contact TOEFL Services.

    Walk-In

    Walk-in testing is available on a first-come, first-served basis only in the United States, Canada, or U.S. Territories.

    Limits on Repeating the Computer-based Test

    You may take the TOEFL computer-based test only once per calendar month, even if you took the test and canceled your scores.
    If you test more than once in a calendar month, your new scores will not be reported and your test fee will not be refunded.

    Register for the Paper-based Test

    Register Online
    For fastest and most convenient service.

    • 24 hours a day, 7 days a week
    • No expensive phone calls or waiting on hold
    • Instant e-mail confirmation.

    By Mail

    • Complete the paper-based registration form from the print version of the Bulletin (PDF).
    • Your registration must be received at ETS before the registration deadline.
    • You cannot register by:
      • personal letter
      • cable
      • e-mail.

    ETS will mail an admission ticket to you. If you have not received your ticket two weeks before the test date, contact TOEFL Services.

    size=4>Things to Remember

    • Register early. Test centers fill up quickly.
    • Take the test as soon as possible so your scores will be received by the college or university of your choice in time to be considered with your application.
    • When registering, be sure that the spelling of your name matches the name printed on the identification document(s) you will present at the test center. If this information does not match, you will not be permitted to test and your test fee will be forfeited. See Identification Requirements.

    CBT Test Center in India

    To Register:
    Region 14 - INDIA
    Call: 91-124-5147700 (New Delhi, India)
    FAX: 91-124-514777

    AHMADABAD
    Test Center Number: 8902
    TESTS OFFERED: GMAT, GRE, TOEFL
    PERMANENT CENTER
    ALLAHABAD
    Test Center Number: 8903
    TESTS OFFERED: GMAT, GRE, TOEFL
    PERMANENT CENTER
    BANGALORE
    Test Center Number: 8904
    TESTS OFFERED: GMAT, GRE, TOEFL
    PERMANENT CENTER
    CALCUTTA
    Test Center Number: 8906
    TESTS OFFERED: GMAT, GRE, TOEFL
    PERMANENT CENTER
    CHENNAI
    Test Center Number: 8909
    TESTS OFFERED: GMAT, GRE, TOEFL
    PERMANENT CENTER
    HYDERABAD
    Test Center Number: 8908
    TESTS OFFERED: GMAT, GRE, TOEFL
    PERMANENT CENTER
    MUMBAI
    Test Center Number: 8921
    TESTS OFFERED: GMAT, GRE, TOEFL
    PERMANENT CENTER
    NEW DELHI
    Test Center Number: 8913
    TESTS OFFERED: GMAT, GRE, TOEFL
    PERMANENT CENTER
    TRIVANDRUM
    Test Center Number: 8912
    TESTS OFFERED: GMAT, GRE, TOEFL
    PERMANENT CENTER
     

    Contact

    Phone:
    Inside the United States, Canada, and U.S. Territories*: 1-877-863-3546 (toll free)
    All other locations: 1-609-771-7100
    Monday-Friday - 8:00 a.m. to 8:00 p.m. Eastern Time (New York)
    Phones are busiest on Mondays.
    Text Phone: 1-609-771-7714 - Must have access to a Teletypewriter (TTY). Fax: 1-609-771-7500

    Mail:
    TOEFL Services
    Educational Testing Service
    P.O. Box 6151
    Princeton, NJ 08541-6151 U.S.

    Courier or Delivery Service:
    TOEFL Services (25Q-310)
    Distribution and Receiving Center
    225 Phillips Boulevard Ewing, NJ 08628-7435, U.S.